Gonzaba Foundation

Francisco Gonzaba currently serves as the Executive Director of Business Operations for Gonzaba Medical Group, founded in San Antonio, Texas.

Gonzaba Medical Group is a primary care and multi-specialty practice that has been providing healthcare to the San Antonio area for over 60 years. The organization’s differentiating factor is its robust and extensive infrastructure for managing its patient population, which includes the following: in-house specialties, urgent care, full imaging services, physical medicine, rehabilitation, and a host of additional ancillary services to meet the needs of its managed care population. The precise coordination of these components is achieved through an interdisciplinary approach that blends clinical and administrative functions from an in-house Managed Services Organization (MSO) to achieve optimal patient outcomes and experiences in line with the coveted Triple Aim.

Gonzaba’s emphasis on the Patient Experience can be traced back to its culture that permeates throughout the organization, rooted in treating all patients “Como Familia” – like family. As the Executive Director for Gonzaba Medical Group, Francisco leads the following areas: Marketing and Growth Strategies, Organizational Excellence, Healthcare Information Technology, Patient Experience, Contact Center, and Family Practice Operations. Additionally, he serves as a member of the Executive Leadership Committee, collaborating with other committee leaders, including the CEO, to develop and oversee organizational strategy for Gonzaba Medical Group.